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5 Reasons to Bring your Recruiting in House
Gold
Thursday, September 30, 2021 • DesignOps Summit 2021
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5 Reasons to Bring your Recruiting in House
Speakers: Roberta Dombrowski and Lianna Aduana

Summary

Participant recruitment is often regarded as the most difficult part of any design project. Oftentimes companies rely on recruiting agencies to handle finding participants. While there are some advantages to this approach, and cases where outsourcing is the best option, nowadays bringing research in-house can be simple, flexible, cost-effective, and fast. During this session we’ll be diving into the top 5 benefits of bringing your recruitment efforts in house.

Key Insights

  • In-house recruitment can significantly reduce study timelines, enabling rapid project launches and participant scheduling.

  • Working with recruitment agencies often incurs delays due to quoting processes and long lead times, sometimes requiring months of planning.

  • Transparency in recruitment allows researchers to directly monitor applicant qualifications and screening progress, reducing the risk of inaccuracies.

  • Recruitment costs can escalate quickly when using panels; in-house options can cut these expenses substantially.

  • Direct communication with participants fosters trust and enhances engagement, leading to more reliable study feedback.

  • The ability to control participant screening reduces the chances of bias and falsified data.

  • Using in-house recruitment simplifies scheduling and offers better flexibility for changes or last-minute scheduling needs.

  • Participants can easily be notified or rescheduled via direct communication tools integrated into the recruitment platform.

  • In-house recruitment allows researchers to better manage participant data and engagement, ensuring higher-quality results.

  • Utilizing a dedicated platform like User Interviews helps in reducing hidden fees typically associated with third-party recruitment.

Notable Quotes

"Bringing recruitment in-house means I can launch a project as soon as possible."

"Working with a panel requires about two weeks just to get quotes, which can really slow things down."

"There are so many hidden fees when working through panels; costs can end up being doubled."

"The average recruit fee for using User Interviews is usually around $45 to $90 per person."

"You can own your recruitment process from end to end, which is really exciting."

"It's crucial to communicate with your participants to manage their expectations and build trust."

"Flexibility in scheduling can really improve your workflow and participant engagement."

"With User Interviews, you get to see who is applying and who qualifies, which gives you supreme control."

"In-house recruitment minimizes the risk of engaging with professional test takers or scammers."

"Managing participant communication directly leads to smoother sessions and trustworthy responses."

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