10k Screens Later: How We Became a Data-Driven Design Organization
In this session, we’ll explore how a small UI design firm (30 headcount) developed a data-driven DesignOps practice. I’ll demonstrate how we use automation and robust data pipelines to excel in managing and delivering large volumes of work. This talk also shows how we transform Figma’s comment feature into a powerful tool that integrates seamlessly with Trello, enabling our team to achieve high efficiency and precision, and to track everything in real-time without the usual administrative and logistical challenges.
Automation and Custom Tooling:
We leverage automation to ensure every process, from capturing to moving work, is streamlined and efficient. This approach helps us tackle the scalability of thousands of work cards without overwhelming our team.
Data-Driven with a Soul:
This talk addresses concerns around micromanagement and surveillance, illustrating how our methods support consistent delivery (with 95% confidence) without sacrificing the human aspect of our work.
How To Get Usability Testing Right: a Chat with Steve Krug
Every company wants to make useful products that people want–but few really do. In today’s episode, Steve Krug, author of Rocket Surgery Made Easy, chats with guest host Laura Klein. Steve shares tips for setting up a successful usability test–and what two questions you should never ask during the test. Ever.
Rise of the Machines: Talking Tooling with Elizabeth Churchill
How will “smart” technology and AI impact work for humans? Dr. Elizabeth Churchill, director of UX at Google, talks to Lou about how she sees AI providing a creative counterpart to work done by humans, not as a means to supplant it. She discusses the difference between coordination tooling and skills tooling, and how both are primed to be invaluable components of the EUX toolbox.
We’re ecstatic to have Elizabeth as our opening keynote speaker at the 2017 Enterprise UX Conference.
Panel Discussion
Leading Change with Confidence: Strategies for Optimizing Your Process
Constantly improving processes and embracing an iterative mindset can be difficult. In this session, I’ll share unexpected hurdles I faced while leading large-scale changes and how you can avoid them. We’ll dive into key moments where I hit roadblocks and more importantly, I’ll share the valuable lessons I learned the hard way. Let’s turn my “list of things I wish I knew” into actionable best practices that you can apply to lead change more effectively.
5 Antifragile Strategies for a DesignOps 2.0
The term “anti-fragile” comes from Nassim Nicholas Taleb’s book “Antifragile: Things That Gain from Disorder.” It describes systems, organizations, or entities that not only withstand shocks, volatility, and stressors but benefit and grow stronger from them.
The current state of design is undoubtedly challenging and will continue to be volatile
We need strategies that move us out of defense mode, beyond resilience & mere product delivery, and position us as indispensable during times of transformation. In this talk, we explore five anti-fragile strategies for DesignOps 2.0, that will inspire you: New Work Models & Hiring Strategies, Ops beyond Design, Interconnectivity, Rise of the Chief of Staff, and (Anticipatory) Destination Teams.
Knowledge is Power: Managing the Lifeblood of the Design Org
Knowledge management (KM) and KM best practices are not discussed as critical skills for DesignOps team members. DesignOps’ responsibilities should include the management of tacit and codified UX knowledge. Everyone talks about design systems and insight repositories. Still, those tools only cover a portion of the UX knowledge a DesignOps team needs to create, manage and make available to the organization. DesignOps teams are responsible for creating, managing, and disseminating processes, tools, and artifacts to support the teams involved in delivering design value and impact at scale.
Using UX Mapping to Change Lives: A Talk with Jim Kalbach
Can UX mapping transform someone’s life? Jim Kalbach, Head of Customer Success at Mural and author of “Mapping Experiences,” pondered this question when a global counter-terrorism organization approached him to facilitate a workshop in Abu Dhabi. The users were former violent extremists turned activists against terrorism. Jim chats with Lou about how this mapping experiences translates to social impact.
Use AI to Drive Outcomes that Go Beyond the Design Sprint
Design Sprints have undeniable utility but have a bit of baggage in 2024. AI has its reputation at stake, as the first wave didn’t quite go as expected. As Designers, we have tools, methods, culture, and urgency to consider. Attendees to this talk will walk away with helpful context on AI’s past, present, and future, relevant examples of use, and pragmatic tips for practitioners.
Sentient Socks: The Future of Fashion and Tech with Liza Kindred
How much do you want your socks to know about you? Should they alert you that they need to be repaired or be made of self-cleaning fibers? Or should they be able to go one step further and order you a new pair as soon as they’re worn out? Lou sits down with Liza Kindred, founder of Third Wave Fashion, to talk about wearables, tech, and how “me” commerce is leading the charge for mindful tech.
Liza will be speaking at To Be Designed, our future and tech virtual conference on April 25.
