Playful Design

Game design is a sibling discipline to software and Web design, but they’re siblings that grew up in different houses.  They have much more in common than their perceived distinction typically suggests, and user experience practitioners can realize enormous benefit by exploiting the solutions that games have found to the real problems of design.  This book will show you how.

The Right Way to Select Technology

Why do half of all technology projects fail? A major reason is that organizations often pick the wrong tools, leaving them digitally hamstrung from the start. This book offers a modern alternative to traditional waterfall approaches to selecting technology. You’ll learn a practical, adaptive process that relies on realistic storytelling and hands-on testing to get the best fit for your enterprise.

Managing Chaos

Few organizations realize a return on their digital investment. They’re distracted by political infighting and technology-first solutions. To reach the next level, organizations must realign their assets—people, content, and technology—by practicing the discipline of digital governance. Managing Chaos inspires new and necessary conversations about digital governance and its transformative power to support creativity, real collaboration, digital quality, and online growth.

Build Better Products

It’s easier than ever to build a new product. But developing a great product that people actually want to buy and use is another story. Build Better Products is a hands-on, step-by-step guide that helps teams incorporate strategy, empathy, design, and analytics into their development process. You’ll learn to develop products and features that improve your business’s bottom line while dramatically improving customer experience.

Duly Noted

Better thinking makes you a better person. And few things extend your mind as quickly and powerfully as the humble note. Notes let you fulfill commitments, manage complicated projects, and make your ideas real. Digital notes take you even further. By using the right tools and a bit of discipline, you can cultivate a “personal knowledge garden” where your thinking will blossom.

Who Should Read This Book?

Anyone and everyone who wants to get control of their notes to generate better ideas, learning, and actions. Duly Noted is superb for students, academics, business people, technicians, writers, UX people, managers, leaders—virtually anyone who can benefit from taking and managing notes.

Takeaways

• Learn best-practice note-taking principles so you can take more concise notes.
• Connect your notes to one another to create a personal network of ideas (your own personal “knowledge garden”).
• Capture ideas before you lose them.
• Organize your notes so that you can find and make sense of them later.
• Learn how connected notes can spark insight and lead to new ideas and learning.
• Explore how notes can help you collaborate with other minds, including artificial ones.
• Learn how to use Obsidian, a powerful digital note-taking tool.
• Follow the how-to exercises to lead you through the note-taking maze.

Design Beyond Devices

Your customer has five senses and a small universe of devices. Why aren’t you designing for all of them? Go beyond screens, keyboards, and touchscreens by letting your customer’s humanity drive the experience—not a specific device or input type. Learn the techniques you’ll need to build fluid, adaptive experiences for multiple inputs, multiple outputs, and multiple devices.

Who this book is for

• Designers navigating the complexities of cross-channel design, driving cohesion across web, mobile, and other device experiences.
• Designers working specifically on heavily multimodal experiences like Amazon’s Echo devices, Google Home, Apple Vision Pro, Oculus Quest, televisions, smart watches, video games, theme parks, and automotive experiences.
• Entrepreneurs and inventors looking to improve their user-centered thinking techniques with tangible frameworks they can apply to product design and engineering efforts immediately.
• Students looking to understand the future potential of human-centered technology

Key takeaways

• Frameworks for researching, documenting, and understanding human behavior and context
• An overview of all input and output modalities mapped against current technologies and accessibility considerations
• Frameworks for delivering complex systems like notifications, interruption models, and multimodal design systems
• Direct guidance on deliverables needed to deliver advanced cross-channel designs
• Ethical frameworks for querying your potential work against potential human impact, and strengthening your product designs in advance to accommodate risks

Design for Care

Healthcare is constantly evolving, with ever increasing complexity and costs presenting huge challenges for policy making, decision making, and system design. Design for Care presents a sweeping overview of the design issues facing healthcare and shows how designers can work with practice professionals, patients, caregivers, and other stakeholders to make a positive difference. Case studies, design methods, and leading-edge research illuminate emerging opportunities and provide inspiration for designing better services.

Design Is the Problem

Product design can have a tremendous impact on the world in terms of usability, waste, and resources. In Design Is the Problem, Nathan Shedroff examines how the endemic culture of design often creates unsustainable solutions, and shows how to ensure that design processes lead to more sustainable products and services.

Digital and Marketing Asset Management

The digital world is transitioning from text to media: photos, audio files, video clips, animations, games, and more. Enterprises of all kinds struggle with how to manage those media assets. Digital professionals who want to master the life cycles behind creating, storing, and reusing media need the inside scoop on how digital and media asset management technology really works.

Orchestrating Experiences

Customer experiences are increasingly complicated—with multiple channels, touchpoints, contexts, and moving parts—all delivered by fragmented organizations. How can you bring your ideas to life in the face of such complexity? Orchestrating Experiences is a practical guide for designers and everyone struggling to create products and services in complex environments.