Opening Keynote: Cleaning Up Our Mess: Digital Governance for Designerswith Lisa Welchman, author of Managing Chaos: Digital Governance by Design

Theme 1: Build

Bias Towards Action: Building Teams that Build Work with Husani Oakley, SVP, Director of Technology, Deutsch

Ethics in Tech Education: Designing to Provide Opportunity for All with Mariah Hay, Vice President of Product, Pluralsight

Lives on the Line: The Stakes of UX at the Scale of Government with Marina Martin, former Chief Technology Officer of the Department of Veterans Affairs

Discussion led by Eduardo Ortiz, Co-Founder, PRTNRS

Theme 2: Communicate

Communicating the ROI of UX within a large enterprise and out on the streets with JD Buckley, Principal, UX Strategy & Research, ADP Innovation Center

Peace is waged with sticky notes: Mapping Real-World Experiences with Jim Kalbach, Head of Customer Success, MURAL

Innovate with Purpose with Janaki Kumar, Vice President, Design Evangelist Office of the Chief Design Officer SAP Labs

Discussion led by Margot Dear, Senior Director of User Experience, ADP

Enterprise Storytelling Sessions with Dan Willis, UX Consultant, Cranky Productions Enterprise Storytelling Session Coordinator

Theme 3: Invest

A Roadmap for Maturing Design in the Enterprise with JJ Kercher, Head of Customer Experience, Real Estate, AppFolio

The Magic Word is Trust with Dorelle Rabinowitz, Senior Director, Global Design, PayPal

How to Identify and Increase your “Experience Quotient” with Patanjali Chary, Vice President of User Experience, Ellie Mae

Discussion with speakers and audience, led by Amy Marquez, Manager, Alexa Personality Experience team, Amazon

Theme 4: Creating a Legacy

Standardizing Product Metrics for Leaders, Designers, and Everyone with Jennifer Cardello, Head of Design Ops, athenahealth

We’ll Figure That Out in the Next Launch: Enterprise Tech’s Nobility Complex with Nancy Douyon, International User Experience Researcher, Uber

Making People the X-Factor in the Enterprise with John Taschek, Senior Vice President, Salesforce

Discussion with speakers and audience, led by Tricia Wang, Co-founder, Sudden Compass

Closing Keynote: Creativity and Principles in the Flourishing Enterprise with Richard Buchanan, Professor of Design, Management & Innovation, Case Western Reserve University