Meters, Miles, and Madness: New Frameworks to Measure the (Elusive) Value of DesignOps (Rachel Posman, John Calhoun): readings and other resources

Resources relevant to the presentation

• www.thedesignconductors.com
• Calhoun, John, and Rachel Posman. The Design Conductors: Your Essential Guide to Design Operations Rosenfeld Media, 2024.
• Wigert, Ben. “Employee Burnout: The Biggest Myth.” Gallup, 13 Feb  2020.
• Talbert, Molly. “How Work About Work Gets in the Way of Real Work.” Asana, 18 Jan 2024
• 2018 Workplace Learning Report. LinkedIn Learning
• “40+ UX Statistics (from 150,000 Hours of UX Research).” Baymard Institute
• Stobierski, Tim. “15 Eye-Opening Corporate Social Responsibility Statistics.” Harvard Business School Online, 15 Jun 2021.
• Moran, Kate. “The State of UX Maturity: Data from Our Self-Assessment Quiz.” Nielsen Norman Group, 16 Jan 2022 .