Centering Patients and Clinicians in a Complex Government Ecosystem

Government’s digital products and services often impact millions of people. In this session, two team members from Coforma, a digital services firm supporting both commercial and federal government modernization efforts, will discuss how they navigate challenges and foster success in supporting one agency’s effort to relieve over-burdened clinicians and improve patient care. At the center of their work is a suite of tools that enable the agency to advance equitable delivery of innovations in cancer treatment. Julie and Laureen will share their strategies for prioritization within a complex ecosystem of business owners, centering patients and clinicians through a strong UX/Product partnership, and leveraging roadmapping and user story mapping to define, focus, and clarify achievable MVP solutions.