Theme 1: Scaling our Impact
The Five Dysfunctions of Democratized Research at Scale with Leisa Reichelt, Head of Research and Insights, Atlassian
Building a Customer-Centric Culture with Crystal Yan, Product Lead, New Initiatives, Remitly
Inviting the Whole Org to Come See For Yourself with Jesse Zolna, Director, User Experience Research, ADP
Atomizing Research: Trend or Trap with Matt Duignan, Principal Research Manager, Microsoft
Scaling ResearchOps: Helping Researchers do Their Best Work with Brigette Metzler, User Research Librarian, Australian Government Department of Human Services
Theme 2: Understanding Diversity and Inclusion
Stereotyped by Design: Pitfalls in Cross-Cultural User Research with Alba Villamil, User Experience Researcher
Lessening the Research Burden on Vulnerable Communities with Sarah Fathallah, Social Designer and Researcher
Checking Bias and Listening to Financially Vulnerable Americans with Yasmine Khan, UX Consultant
A New Vantage Point: Building a Pipeline for Multifaceted Research(ers) with Joi Freeman, Founder & CEO, Remnant Strategy
War Stories LIVE! with Steve Portigal, Principal, Portigal Consulting, Randolph Duke II, Senior Researcher & Design Strategist, Cantina, Tamara Hale, Research Strategy Manager, Workday, and Susan Simon-Daniels Susan, Senior Manager, User Experience Research, Oracle | NetSuite