Why attend Advancing Service Design 2024?
There are four reasons you’ll want to be a part of Advancing Service Design 2024. You’ll:
There are four reasons you’ll want to be a part of Advancing Service Design 2024. You’ll:
1. Envision and find your place in the world of service design
Learn how service design can…
- …deliver a far broader impact than previously imagined: We’ll feature four case studies that illustrate how service design can pan back to connect systems that span multiple organizations
- …make other practices more successful: Four more case studies that demonstrate how service design integrates with other important practices, like product management and agile, to create change in complex organizations
- …resonate better with peers outside service design: Each day of the conference features a facilitated panel of experts from outside service design; they’ll discuss the ideas and presentations they’ve heard that day from their respective perspectives
We are designing Advancing Service Design 2024 for you
Our curation team has incredible first-hand experience with service design, but they’re not stopping there: they’re already researching the issues and challenges that perplex and confound service designers like you. You’ll enjoy a conference program created by people like you for you—and with your involvement.
2. Enjoy a fantastic conference attendee experience
We’ve cracked the code with virtual
Rosenfeld has been producing conferences for over a decade—exclusively virtual since the beginning of 2020. From being prepared for any technical glitch you can imagine to offering industrial strength customer support, we’ve got you covered so you can focus on learning and engaging.
Flexible and accessible
Virtual conferencing means you can choose to attend the live sessions and watch the recordings later the same day—or weeks later if you like—from anywhere on Earth. That’s all on top of a dramatically lower ticket cost than in-person conferences, not to mention no expenses for hotel and travel.
Uniquely-enhanced learning and networking
You can opt to participate in our innovative, industry-first facilitated attendee cohorts, at no additional charge (first-come, first-served). You’ll enjoy a deeper level of engagement and make fantastic industry connections that will last long after the conference wraps up.
You’ll have fun too!
From incredibly engaging Slack discussions and Q&A sessions to entertaining networking activities, you’ll end each day with a smile on your face.
3. Benefit from industrial-strength content
We don’t stumble upon our program choices, or hope we make good guesses.
Our program is being created through an intense research-driven process, led by a curation team of senior practitioners, that identifies the issues, challenges, and ideas most important to you.
We’ll prepare you to share out to your team
You’ll leave the conference with access to professionally-produced session recordings, sketchnotes, written notes, decks, and a resource list for each session. So put your notebook down—we’ve got you covered!
The sponsor sessions are amazing too
Instead of slapping brand names on collateral, our sponsors deliver relevant information and career-enhancing connections. We put you face-to-face with the companies at the leading edge of service design with innovative sponsor sessions that are packed with content riches (not sales pitches).
4. Be with your peers
Engaging, diverse, and highly-prepared speakers
No “programming by Rolodex” or “pay-to-play”! We go out of our way to identify and attract new voices that represent diverse perspectives and experiences. Our speakers then spend months preparing collaboratively and iteratively with guidance from our curators and a professional presentation coach.
You made this!
We’re service designers (just like you)—and we’ve been researching what people in the community (just like you) want from the program over the course of the past year. So chances are you’ve already participated in developing the program in some way!
Unparalleled connections
Our conference includes social events where you’ll make friends and connect with companies across the industry. You’ll also make lasting connections by participating in our passionately engaged Slack channels.
