Conference Team

Featured Speakers

Jeff Gothelf
Co-founder, Sense & Respond Learning
Jen van der Meer
Associate Professor, Strategic Design and Management, Parsons School of Design

Speakers

Patrick Boehler
Founder/Principal, Gazzetta
Bethany Brown
Head of Service Design, frog
Jen Briselli
Co-Founder & Principal Strategist, Topology
Anupama Dhareshwar
Senior Service Designer, Heidelberg Materials
Milan Guenther
Partner, Enterprise Design Associates
Aline Horta
Design Director, QuintoAndar
Majid Iqbal
Industrial Engineer and Management Consultant
Gina Mendolia
Senior Service Designer, Adobe
Madison Karas
Lead, Service Design, Gazzetta
Tamara Kartoziia
Senior Service Designer and CX Architect, AUTODOC PRO
Benjamin Kumpf
Head of OECD Innovation and Digital Transformation Facility, OECD
Fabiano Leoni
Cofounder, umzeroum
Dharani Perera
Principal Design Strategist, Global Village
Jasmine Toy
Program Manager, TEKsystems at Adobe
Victor Udoewa
Engagement Manager, Bloom Works
Xènia Viladas
Adjunct Professor, IE University
Florian Vollmer
Director of Experience Insights, Autodesk
Jen van der Meer
Associate Professor, Strategic Design and Management, Parsons School of Design
Jeff Gothelf
Co-founder, Sense & Respond Learning

Curators

Shreya Dhawan
Lead Service Designer, Harmonic Design
Patrick Quattlebaum
CEO & Co-founder, Harmonic Design
Ben Reason
Co-founder, Livework
Gustavo Vieira
Partner & Head of Business Transformation, Livework Brazil

Research Associates

Sylvie Abookire
Service & Systemic Designer, Design Educator, and Coach
Milan Guenther
Partner, Enterprise Design Associates
Jamin Hegeman
Consultant
Alexia Cohen
Strategic Experience & Service Design Lead
Marzia Aricò
Founder, Design Mavericks

Staff

Melissa Burnett
Senior Design Cross-Product Lead, Dell Technologies
Lead Facilitator
Lauren Cantor
Business Strategist, Freelance Consultant, Field & Edge, LLC
Conference Librarian
Karen Corbett
Director of Operations, Rosenfeld Media
Nathan Gold
Speaker Coach
Julia Hansen
Marketing and Operations Coordinator
Michelle Kaplan
Director of Business Development
David Nicholson
Sr. UX Designer, PwC
Session Noter
Ed Rosenfeld
Managing Member
Louis Rosenfeld
Founder, Rosenfeld Media