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Service Design Show

Being an in-house service designer isn’t for the faint of heart. You’re championing positive change, but who’s championing you? That’s where the Circle comes in. We’re a community of smart and generous in-house service design professionals who gather monthly to share experiences, gain fresh perspectives, and challenge each other’s thinking. Through peer-to-peer learning and a supportive network, the Circle helps you navigate the unique challenges of doing in-house service design and beat the status quo, leaving a lasting impact on your organization!

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Doing good service design is hard. You know what makes it easier? Having a supportive community of smart and generous professionals who are rooting for your success.

In this session, we’ll explore the power of professional communities, what makes them thrive, and help you decide if joining one is the right move for you.

Plus, we’ll share how to start and grow your own community based on the lessons we’ve learned from designing the community for in-house service professionals.

Are you getting paid fairly? And what’s the salary growth potential? These were some of the questions that inspired us to launch the global Service Design Salary(+) Report. Now heading into its fifth edition already, the report has helped over 20,000 people make smarter career decisions. In this session, we’re rolling up our sleeves and diving into the data of the upcoming 2025 edition of the report. You’ll get a first and exclusive preview, hot off the press – the survey closed just 3 days ago!