Frances Yllana is a branding, experience and community strategist, designer, teacher, speaker and consultant for businesses and non-profits. Since 2001, she has practiced and led a comprehensive range of projects, teams and organizations across brand identity, art direction, social campaigns, video, animation, UX design and research, employee experience, design management, and design operations.

Frances is the first DesignOps lead at Coforma. She is also a former AIGA National Board member and host of AIGA’s DesignOps Ed webinar series, and she’s led multiple Learning Labs cohorts for DesignOps Assembly.