Navigating the pitfalls of systems thinking in service design (Josina Vink): readings and other resources
Resources Cited in the Presentation:
- Bailey, J and Gamman L. “The power in maps: Reviewing a ‘youth violence’ systems map as discursive intervention,” DRS2022: Bilbao, 25 June 2022.
- Hay, Audun Formo. “Acting on Emotions,” Systemic Design, vol 2, 2023-2024.
- Hay, Audun Formo and Josina Vink. “The Emotional Neglect in Recent Service Design Developments,” Nordic Journal of Innovation in the Public Sector, Dec 2023.
- Ylikoski, Petri. “Thinking with the Coleman Boat,” The IAS Working Paper Series, 2016.
- Duan, Zhipeng. “How Practices Come Together,” The Journal of Design, Economics and Innovation, Spring 2023.
- Vink, Josina, et al. “Attempting to Resist Ontological Occupation When Designing for Scale in Healthcare,” Nordic Design Research. 2021.
- Nilsson, Felicia, et al. “Service Design Within a Multiplicity of Logics in Health Care,” Service Design Practices for Healthcare Innovation, 2022.
- Hillgren, Per-Anders, et al. “Prototyping and infrastructuring in design for social innovation,” Desiap, 19 Aug 2019.
- Vink, Josina, et al. “Service Ecosystem Design: Propositions, Process Model, and Future Research Agenda,” Journal of Service Research, 2020.
- Bang, Anne Louise and Matte Angger Eriksen. “Experiments all the Way in Programmatic Design Research,” Artifact Journal, Volume III, 2014.
- Redström, Johan. Making Design Theory, The MIT Press, 2017.
- Seo, Myeong-Gu and William Creed. “Institutional Contradictions, Praxis, and Institutional Change: A Dialectical Perspective,” Academy of Management Review, 2002.
- Vink, Josina and Kaisa Koskela-Huotaria. “Building Reflexivity Using Service Design Methods,” Journal of Service Research, 2021.
- Tlostanova, Madina Vladimirovna. “Unlearning and Relearning Design,” Design in Crisis, Dec 2020.
- Josina Vink. “Embodied, Everyday Systemic Design – A Pragmatist Perspective.” Design Issues 2023.
Additional Resources (mentioned by the conference audience)
- How Design Thinking Protects White Supremacy Webinar Recording, Creative Reaction Lab
