What UX research “maturity” looks like and how we get there

Three of your research colleagues discussed and defended their respective positions on what UX research “maturity” looks like. Participants then engaged with them in a discussion and Q&A, facilitated by Lada Gorlenko.


“Absent a strong baseline level of data fluency, product teams struggle to harness the power of insight in their work. As UX and UXR leaders, we are uniquely positioned to define what fluency looks like for our organizations and help teams transform to achieve it.”

  – Megan Blocker

Research has come a long way, but we have a long way to go. Our future success rests on two pivotal aspects of maturity: our leadership’s proximity to power and the use of ‘Strategic Research Programs’ to deliver value beyond Design and Product.

 – Fatimah Richmond

“Does UX maturity matter in the age of Generative AI? Is your ability to do well as a team going to depend on your UX skills? Or your tech or people skills?”

 – Molly Stevens




More Advancing Research community workshops

August 31, 4-5pm EDT register   How UX researchers can partner with (and not be replaced by) AI
September 14, 4-5pm EDT register   What UX research can learn from other research practices
September 28, 4-5pm EDT register   What emerging methods are advancing UX research
October 12, 4-5pm EDT register   How to create actionable insight in the face of politics and silos
October 26, 4-5pm EDT register   How to make UX research leadership more effective