DesignOps with Jira: Advanced Program Management and Metrics

As of October 3, 2023, this workshop is sold out.

2-day virtual workshop
October 5-6 2023, 9:30am-1:30pm PT

Many organizations face difficulties integrating design effectively into Agile workflows and leveraging tools like Jira for design project management. Furthermore, tracking design metrics and managing dependencies and staffing at scale, in high-paced Agile environments, can be a complex endeavor.

In this workshop, we’ll dig into the complexity of managing design operations within Agile environments using tools like Jira. We’ll discuss how to harmoniously integrate design within Agile frameworks, maximize the utility of Jira for managing design workflows, leverage design metrics for insightful program management, oversee multiple design projects concurrently at scale, and effectively map dependencies and staff projects.

Target Audience
Design leaders, program managers, and team leads in large-scale organizations who are tasked with managing design operations within Agile environments and issue tracking systems.

You’ll learn how to:

  1. Integrate design effectively within Agile workflows.
  2. Leverage Jira for design project management.
  3. Utilize design metrics for insightful program management.
  4. Manage dependencies and staffing at scale in high-paced Agile environments.


Optional Pre-workshop Activity (Independent):

  • Try using an issue tracking system like Jira, Asana, etc. if you haven’t already. Familiarize yourself with creating issues, assigning tasks, setting deadlines, and managing workflows.
  • Reflect on the current challenges you face while integrating design operations in your agile workflows. What are the primary obstacles? Where do you see opportunities for improvement?

Day 1: Integrating Design within Agile, Issue Tracking Systems and Design Metrics (4 hours total)
Introduction to Agile DesignOps (40 minutes)

  • Welcome + About your facilitator
  • Overview: Cover the benefits and challenges of integrating design within an Agile framework.
  • Model: Discuss the roles and responsibilities of design in Agile teams, and how to maintain design quality in rapid development cycles.
  • Exercise: Discuss challenges of integrating design in Agile frameworks.
  • Discussion: Reflect on your current setup and challenges.

10-minute Break

Issue Tracking Systems Overview (40 minutes)

  • Overview: Discuss popular tools like Jira, Asana, and others, along with how to create issues, assign tasks, set deadlines, and manage workflows.
  • Hands-on Session: Practice with issue tracking systems in a sandbox environment.
  • Discussion: Review which models are working for each setup.

Introduction to Design Metrics (40 minutes)

  • Overview: Discuss various types of metrics that could be tracked (usability, engagement, adoption, etc.), and how they can help inform design decisions and demonstrate the value of design to stakeholders.
  • Hands-on Session: Co-create dashboards for different audiences.
  • Discussion: Reflect on various types of metrics and their applications in design.

10-minute Break

Advanced Issue Tracking and Metrics Reporting (45 minutes)

  • Overview: Explore advanced features of the issue tracking system related to metrics and reporting.
  • Discussion: Discuss strategies for managing multiple design projects at once.

Wrap-up for Day 1 and Look into Day 2 (15 minutes)

  • Consolidate learnings and discuss potential challenges.
  • Open Q&A

Day 2: Program Management, Dependency Mapping, and Next Steps (4 hours total)
Review of Day 1 and Introduction to Day 2 (15 minutes)

Program Management for Design (40 minutes)

  • Overview: Review advanced features of the issue tracking system related to metrics and reporting, such as setting up dashboards, creating custom reports, and tracking time and resources.
  • Discussion: Reflect on strategies for managing multiple design projects at once.

10-minute Break

Dependency Mapping in DesignOps (40 minutes)

  • Exercise: Identify and map dependencies in design projects.
  • Discussion: Reflect on the dependencies identified and potential ways to manage them.

Advanced Dependency Mapping and Resource Allocation (40 minutes)

  • Discussion: Discuss effective allocation of designers to projects.

10-minute Break

Wrap-up and Next Steps (45 minutes)

  • Discussion: Consolidate learnings and discuss potential challenges.
  • Exercise: Formulate an action plan for your own organization.
  • Open Q&A