Summary
Learn about the concept testing methodology and various approaches available, when to use them, the types of decisions they can support, and the process to conduct good concept testing with mixed methodologies in mind.
Key Insights
-
•
Concept testing helps confirm the need for a product idea before development.
-
•
Different types of concept tests address various business questions and products.
-
•
The primary goal of concept testing is to prioritize product features based on user needs.
-
•
Qualitative research can enhance concept testing by identifying user motivations and behaviors.
-
•
Monadic tests focus on one concept, while sequential tests evaluate multiple concepts, allowing for nuanced insights.
-
•
Trade-off techniques like MaxDiff help prioritize product features efficiently.
-
•
Combining qualitative and quantitative approaches provides richer insights and better decision-making.
-
•
Advertising concepts are critical for understanding how to communicate product benefits effectively.
-
•
Concept testing should be integrated early in the product development process to ensure alignment with market needs.
-
•
Effective concept testing can justify resource allocation for UX research initiatives.
Notable Quotes
"Concept testing can bridge the gap between UX insights and business outcomes."
"Before investing in product development, we need to confirm there is a market need."
"Product features are less important than what those features do for the user."
"The ideal way to run concept testing is to combine qualitative and quantitative research."
"When testing concepts, clarify what is included in the description: the what, the why, and the how."
"MaxDiff is excellent for prioritizing features when you have a long list."
"Qualitative research uncovers user needs; quantitative research validates those findings."
"Trade-off techniques provide greater discriminatory power than rating scales."
"Concept testing can help save time and money by validating ideas before development."
"The effectiveness of concept testing relies on the careful selection of methods suited to the research objectives."
More Videos
"Re-platforming is not just about the user experience, it's about technology, business, and market drivers."
Malini RaoLessons Learned from a 4-year Product Re-platforming Journey
June 9, 2021
"I think it's almost like having a research librarian providing curation is very valuable."
Michele MarutResearch Repositories Reconsidered
February 14, 2019
"I want to acknowledge that we gather now on the traditional land of the Karnasi in the Lonepe, peoples past and present."
Dave MaloufClosing Keynote: Amplify. Not Optimize.
October 24, 2019
"Tools are helping us evolve the way we work faster."
Farid SabitovTheme Four Intro
September 9, 2022
"If you have questions for the speakers, you really need to put your question in the thread specific to the talk."
Bria AlexanderOpening Remarks
October 3, 2023
"If we get it right, we’ll expand the capacity of our craft and reduce work around work."
Michelle MorrisonPractice What You Preach
January 8, 2024
"Change is a movement, it's cultural, it's political."
Erin HauberDesign is Not the Frosting on the Scaled Agile Layer Cake
October 24, 2019
"Their success is our success, especially when you treat external designers as part of the team."
Michele WongHelping Them Help Us
January 8, 2024
"Education is a big part of creating an inclusive workplace."
Reginé GilbertAsking the Right Questions: Life, Hope and Moving Forward During the Pandemic
June 10, 2022
