Frequently Asked Questions

How will I access the virtual conference?

We will email you the virtual conference login credentials and instructions on August 28 from our account “”.  You will get your own personal password protected web page with the livestream and later, all conference materials.  You will continue to have unlimited access for 12 months after the conference ends. 

Will the conference be recorded?

Yes, the recordings of the main conference program will be made available exclusively to paid conference attendees for one year via a password-protected area of our website. You’ll also receive exclusive access to sketchnotes, tripnotes, decks, and other conference-related materials.

Will I be able to share the livestream with others?

Yes, with up to four additional people. To be clear, this does not mean you’ll receive four additional logins; rather, you can take advantage in one of two ways: 

  1. By streaming to a monitor in a conference room or office; or 
  2. Screen share the conference remotely via your preferred technology (e.g., Zoom or Google Hangouts). 

Additional tickets can be purchased if a team member wishes to have all the benefits of a ticket holder, including being able to participate in live Q&A and discussion, view session recordings, and access tripnotes, sketchnotes and decks for 12 months after the conference.

Do I need any special technology to access the virtual conference?

  • You’ll be able to access the conference livestream by logging onto our site. You will also be able to participate in discussions and live Q&A with the speakers. Other networking and sponsor-led activities will be available via Zoom.
  • Prior to the conference, we’ll schedule tech check sessions so you can make sure you’ll be able to access the conference in advance. We strongly recommend that you take advantage of one of those sessions.
  • Please note, the program page allows you to change the program to display in your local time zone using the dropdown menu on the right top of the program content.

Will I be able to ask speakers questions?

If you haven’t already, please join us on Slack ( in #ex-general). That’s where discussion and speaker Q&As will take place. And it’s the fastest way to get help (go to channel #ex-help).

What other content will be provided?

As a registered attendee, you’ll receive exclusive access to edited session recordings, as well as tripnotes, sketchnotes, and decks.  These will be posted from 24 hours to two weeks after the close of the conference on your personal pass-word protected web page.

What should I do if I need closed- captioning?

Should you require closed captioning please notify us by August 14th, We’ll provide you with closed-captioned access to the main conference presentations. If you have other accessibility-related needs or questions, please email ASAP to let us know.

Are there other activities, like mixers, planned?

You’ll have many opportunities to participate in breakout sessions and other virtual activities such as book clubs, small group sessions, product demonstrations, and fun activities such as happy hour, trivia and other activities carefully designed, curated and facilitated to maximize your virtual user experience. All social and sponsor activities will take place within Zoom. The main conference program will run through the conference website as an embedded livestream. 

Who is putting on this event and how was it programmed?

Lada Gorlenko leads our curation team, with support from Uday Gajendar, Dan Willis, Kit Unger, Bob Baxley, and Lou Rosenfeld. As with all Rosenfeld Media conferences, we rely heavily on user research to develop our programs and determine our speakers. We also work with speakers iteratively for months to transform their ideas into polished presentations. 

The Rosenfeld Media team produces Enterprise Experience, making sure our attendees, speakers, and sponsors enjoy a great conference experience. This is the sixth edition of the conference that we’ve produced.

Do you have dates for future Enterprise Experience conferences? 

Yes: June 9-11, 2021 and June 8-10, 2022 in San Francisco, CA.

How do I learn more and keep up with other Enterprise Experience people?

Conference attendees are automatically added to our curated Enterprise Experience Community, which gives you access to free monthly video conferences and recordings, first dibs on discounted tickets to the next Enterprise Experience conference, and a semi-monthly newsletter with industry news, articles, and other relevant content.