Now available: Design for Impact by Erin Weigel

DesignOps Summit 2020 Program

Wednesday, October 21

Opener: The Other L Word with Kat Vellos, Principal, Kat Vellos Design & Consulting

Theme 1: The Resilient DesignOps Team of One

Leveling-Up: A Single-Player’s Guide to the DesignOps Team-of-One with Jackie Ajoux, UX Program Manager, Electronic Arts (EA)

Practice What You Preach with Michelle Morrison, Design Operations Manager, Dropbox

Not Black Enough to be White with Dean Broadley, Founder, Designing Humans

How to Build and Scale Team Safety with Alla Weinberg, CEO Workplace Relationship Expert, Spoke & Wheel

The Science of Creativity for DesignOps with Dr. Karl Jeffries, Founder,

Getting in Flow with Your Team with Ruzanna Rozman, Senior Product Designer, Procter & Gamble

Showing the Value of DesignOps by Not Having a DesignOps Team with Benjamin Real, Design & UX Director, BBVA Mexico

Thursday, October 22

Opener: Past, Present, and Future—Closing the Racial Divide in Design Teams with Vincent Brathwaite

Theme 2: The Resilient DesignOps Team

Creating Consistency Through Constant Change with Maggie Dieringer, Design Operations Lead, Uber Eats

Design Staffing for Impact with Patrick Commarford, Design Principal, IBM

DesignOps + KPIs = Measure your Impact! with Patrizia Bertini iXD Design Operations Lead, Intuit

How to Maximize the Impact of Content Design with Jonathon Colman, Senior Design Manager, Intercom

Team Resiliency Through a Pandemic with Ariba Jahan, Director of Innovation, Ad Council

Designing Distributed: Leading Doist’s Fully Remote Design Team in Six Countries with Ana Ferreira, Head of Design, Doist

Operating with Purpose with Allison Sanders, Senior Program Manager, Mailchimp

Friday, October 23

Opener: Chief of Staff—An unexpected journey with Lisa Gironda, Chief of Staff, Consultant

Theme 3: The Resilient DesignOps Organization

AccessibilityOps for All with Suzan Bednarz, Senior Manager, Design Operations, Cigna, and Hilary Sunderland, Design Operations Advisor, Cigna

From Insights to Action: Driving Business Values through DesignOps with Melissa Tsang, Lead Design Program Manager, Salesforce

Automatization for Large Enterprise Teams with Farid Sabitov, Senior Experience Designer, EPAM Systems

The Importance of Accessible Design Systems with Sheri Byrne-Haber

Two Sides of the DesignOps Coin: Teams Ops and Product Ops with John Calhoun, Director of UX Product Operations, Salesforce, and Rachel Posman, Director of UX Team Operations, Salesforce

The Future of DesignOps with Dave Malouf, Sr. Director of Strategy & Operations Design, Northwestern Mutual; Adrienne Allnutt, Director of Design & Research Operations, LinkedIn; Jon Fukuda, Co-founder,; and Dominique Ward, Design Operations Lead, Atlassian