Why Changing Hearts & Minds Doesn’t Work When Promoting DE&I Efforts, but Checklists Do: readings and other resources

Resources relevant to the presentation

• Williams, Joan C., Denise Lewin Loyd, Mikayla Boginsky, and Frances Armas-Edwards. How One Company Worked to Root out Bias from Performance Reviews. Harvard Business Review, April 21, 2021.
• Nishiura Mackenzie, Lori, JoAnne Wehner, and Shelley J. Correll. Why Most Performance Evaluations Are Biased, and How to Fix Them. Harvard Business Review, January 11, 2019.
• Language Bias in Performance Feedback. Textio, 2022.
• Google Drive with Workbook

Additional Resources (mentioned by the conference audience)

• Liang, Lu-Hai. “The psychology behind ‘revenge bedtime procrastination.’” BBC,  25 Nov 2020.
• Textio
• Gawande, Atul. The Checklist Manifesto.  Picador, 2011.