I have been in product design and development since 2003. I transitioned to DesignOps and Operations in 2017 and it’s been one of the best moves in my career. I get to help improve the lives of those I work with day to day. I happily geek out about “reducing friction and increasing engagement.”
Attend Civic Design 2021, a new Rosenfeld Media conference astride the intersection of design and the public sector.