Nicole Taylor
DesignOps Director, Chief Design Office, USAA

I love to create. Whether it’s the creation of a product, a design team, or a scalable framework to support an organization, you can count me in to roll up my sleeves and get dirty making something with my team. I have worked with start-ups, government services, educational platforms, and technology enterprises to push experiences that break the mold in how we stay grounded in empathy for the user while elevating the business strategy to push innovative products and services. As a female professional and leader in technology, I am always up for a coffee chat around building sustainable processes.