Part of the CX Design Ops team at Verizon, Kate’s been a part of the journey from the very beginning. A handful of project managers trying to problem-solve on the fly, to a global CX Ops team that implements new solutions, refines process and leads strategy to further amplify Design across the enterprise.
Sessions by Speaker
Flex Your Super Powers: When a Design Ops Team Scales to Power CX
Thursday, September 30, 2021
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7:30am
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8:00am
PT
Flex Your Super Powers: When a Design Ops Team Scales to Power CX
Wednesday, September 29, 2021
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11:30am
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12:30pm
PT
