Jean-Claire Fitschen
Design Ops Program Manager, Verizon

Jean-Claire leads Operations for the VCG Channel Design group, with a focus on new process implementation and strategy. She leads a team dedicated to new project intake, prioritization, resource & capacity planning and reporting strategy and governance.

Sessions by Speaker
Flex Your Super Powers: When a Design Ops Team Scales to Power CX
Wednesday, September 29, 2021 | 11:30am - 12:30pm PT