Andrew is a User Experience Lead at ZS where he leads a team that helps ZS’ clients define areas to focus on, solve problems, and iterate on solutions. His areas of focus include online tools, design systems, design thinking, and workshop development Andrew has also led teams creating and improving ZS’ own suite of enterprise software, creating unified solutions that address the needs of many clients. He has an M.A. in Design: Critical Practice from Goldsmiths College – University of London where he focused on design methods and processes.