“Maturity Models: A Core Tool for Creating a DesignOps Strategy” (Benjamin Real): readings and other resources
Resources mentioned in the presentation
Invision New Design Frontier
- Blanda, Sean. “The New Design Frontier: Explore the Widest-reaching Report on How Design Affects Business.” Invision Inside Design, 28 Jan. 2019.
- “Design Maturity Model.” Invision Inside Design.
- Grinley, Rebecca and Andrew Godfrey. New Design Frontier. Youtube, BBVA, 4 Oct. 2019
Mckinsey “The Business Value of Design”
- “The Business Value of Design.” McKinsey Quarterly, 25 Oct. 2018. (Author’s Note: Online questionnaire and download available after signing up)
- McKinsey Design. Design Matters 2018 Interview with Ben Sheppard, Youtube, McKinsey, 9 Jan. 2019.
- “The Design Ladder: Four Steps of Design Use.” Danish Design Centre, 6 May 2015.
- Powell, Douglas. “A New Study on Design Thinking is Great News for Designers.” IBM Design, 13 Mar. 2018.
Papers maturity models:
- Proença, Diogo and José Borbinha. “Maturity Models for Information Systems – A State of the Art.” Procedia Computer Science, vol. 100, pp. 1042-1049, 2016.
- Lahrmann G., et al. “Inductive Design of Maturity Models: Applying the Rasch Algorithm for Design Science Research.” Lecture Notes in Computer Science, vol 6629, 2011. Springer, Berlin, Heidelberg.
- Pöppelbuß, Jens and Röglinger, Maximilian, “What Makes a Useful Maturity Model? A Framework of General Design Principles for Maturity Models and its Demonstration in Business Process Management.” ECIS 2011 Proceedings. 28.
- O’Reilly, Barry. “Why Maturity Models Don’t Work.” Barry O’Reilly, 4 Dec. 2019.
- Hossain, Faruk. “UX in Southeast Asia: Examples Across Current UX Maturity Levels.” User Experience, 2020.
- Kille, John. “Creating and Implementing a Scorecard System to Increase Organizational User Experience Maturity.” User Experience, 2019.
- “The DMI: Design Value System.” DMI: Design Management Institute.
- Gurumurthy, Ragu and David Schatsky. “Pivoting to Digital Maturity.” Deloitte Insights, 13 Mar. 2019.