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Theme 1

Resilience

Understanding how to build and sustain resilient operations is crucial for any organization, especially in the face of ongoing challenges and uncertainties. Day 1 will help you grasp the importance of maintaining stability and strength in their DesignOps practices, preparing you to innovate and make impactful changes. Curated by Bria Alexander.

Hiring in DesignOps: A Critical Study on How to Hire and Get Hired
Corey Long
Senior Manager, Design Operations, Adobe

Zero to One: Co-Creating Operating Models with your Team
Daniel Orbach
Executive Director of Design, Small Business Credit Card, JP Morgan Chase

Leading Change with Confidence: Strategies for Optimizing Your Process
Deanna Smith
Design Program Manager, Adobe Design

Beyond Buzzwords: Adding Heart to Effective Slack Communication
Laura Gatewood
Lead Design Program Manager, Central DesignOps, Salesforce
Laine Prokay
Principal Design Program Manager, Salesforce

Healing Toxic Stress
Alla Weinberg
Principal, Design Operations, Harmonic Design

ReDesigning Wellbeing for Equitable Care in the Workplace
Zariah Cameron
Co-Director of Community + Research, Aroko Cooperative

Theme 2

Impact

Day 2 will guide you on how to effectively measure and demonstrate the value of their DesignOps initiatives. You'll learn how to leverage stable design operations to drive significant and measurable improvements within your organization. Led by Frances Yllana.

Meters, Miles, and Madness: New Frameworks to Measure the (Elusive) Value of DesignOps
John Calhoun
Senior Director of Design Operations, Salesforce
Rachel Posman
Senior Director, Design Operations, Salesforce

10k Screens Later: How We Became a Data-Driven Design Organization
John Paul de Guzman
Chief Creative and Founder, Frost Design and Consulting Group

Stronger Together: Lessons Learned from UX Research Ops
Emily DiLeo
Knowledge Management Consultant, The Current
Maria Taylor
CEO & Principal Consultant, Limina

Increase Productivity and Drive Business Impact
Rima Campbell
VP, Experience Research & Strategy, UserTesting
Amrit S Bhachu
Principal CX Consultant, UserTesting

Developing and Deploying Your Design Operations Strategy
Cassandra Piester
Staff Program Manager, Design Program Management, Adobe

Scale Smart: AI-Powered Content Organization Strategies
Jorge Arango
Founder and Principal, Boot Studio LLC

The Quiet Force: Uncovering Hidden Leadership in High-Impact Design Teams
Briana Thomas
Senior Design Program Manager, Adobe

Theme 3

Innovation

After Days 1 and 2, you'll have a solid understanding of building resilient operations and measuring their impact. Now you'll be ready to explore and embrace innovative practices that push the boundaries of DesignOps. Curated by Jon Fukuda.

It was the Best of Times. It was the Worst of Times.
Brendan Jarvis
Managing Founder, The Space InBetween

Sturgeon’s Biases
Adrian Howard
Coach, Quietstars

How to Create Change
Amy Evans
Strategic Design Operations Leader, Mooncake Consulting Inc.

Fair and Effective Designer Evaluation
Ignacio Martinez
Associate Director, Grand Studio

Use AI to Drive Outcomes that Go Beyond the Design Sprint
Joe Meersman
Partner, The Collective
Pooria Sohi
Creative Technologist/Industrial Designer, Sohididthis

Use These Words and Count These Things
Jules Monza
UX Consultant, Jules connects dots