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Theme 1

Resilience

Understanding how to build and sustain resilient operations is crucial for any organization, especially in the face of ongoing challenges and uncertainties. Day 1 will help you grasp the importance of maintaining stability and strength in their DesignOps practices, preparing you to innovate and make impactful changes. Curated by Bria Alexander.

Hiring in DesignOps: A Critical Study on How to Hire and Get Hired

Corey Long
Senior Manager, Design Operations, Adobe

Zero to One: Co-Creating Operating Models with your Team

Daniel Orbach
Executive Director of Design, Small Business Credit Card, JP Morgan Chase

Leading Change with Confidence: Strategies for Optimizing Your Process

Deanna Smith
Design Program Manager, Adobe Design

Beyond Buzzwords: Adding Heart to Effective Slack Communication

Laura Gatewood
Lead Design Program Manager, Central DesignOps, Salesforce
Laine Prokay
Principal Design Program Manager, Salesforce

Healing Toxic Stress

Alla Weinberg
Principal, Design Operations, Harmonic Design

ReDesigning Wellbeing for Equitable Care in the Workplace

Zariah Cameron
Co-Director of Community + Research, Aroko Cooperative

Theme 2

Impact

Day 2 will guide you on how to effectively measure and demonstrate the value of their DesignOps initiatives. You'll learn how to leverage stable design operations to drive significant and measurable improvements within your organization. Led by Frances Yllana.

Meters, Miles, and Madness: New Frameworks to Measure the (Elusive) Value of DesignOps

John Calhoun
Senior Director of Design Operations, Salesforce
Rachel Posman
Senior Director, Design Operations, Salesforce

10k Screens Later: How We Became a Data-Driven Design Organization

John Paul de Guzman
Chief Creative and Founder, Frost Design and Consulting Group

Stronger Together: Lessons Learned from UX Research Ops

Emily DiLeo
Knowledge Management Consultant, The Current
Maria Taylor
CEO & Principal Consultant, Limina

Increase Productivity and Drive Business Impact

Rima Campbell
VP, Experience Research & Strategy, UserTesting
Amrit S Bhachu
Principal CX Consultant, UserTesting

Developing and Deploying Your Design Operations Strategy

Cassandra Piester
Staff Program Manager, Design Program Management, Adobe

Scale Smart: AI-Powered Content Organization Strategies

Jorge Arango
Founder and Principal, Boot Studio LLC

The Quiet Force: Uncovering Hidden Leadership in High-Impact Design Teams

Briana Thomas
Senior Design Program Manager, Adobe

Theme 3

Innovation

After Days 1 and 2, you'll have a solid understanding of building resilient operations and measuring their impact. Now you'll be ready to explore and embrace innovative practices that push the boundaries of DesignOps. Curated by Jon Fukuda.

It was the Best of Times. It was the Worst of Times.

Brendan Jarvis
Managing Founder, The Space InBetween

Sturgeon’s Biases

Adrian Howard
Coach, Quietstars

How to Create Change

Amy Evans
Strategic Design Operations Leader, Mooncake Consulting Inc.

Fair and Effective Designer Evaluation

Ignacio Martinez
Associate Director, Grand Studio

Use AI to Drive Outcomes that Go Beyond the Design Sprint

Joe Meersman
Partner, The Collective
Pooria Sohi
Creative Technologist/Industrial Designer, Sohididthis

Use These Words and Count These Things

Jules Monza
UX Consultant, Jules connects dots

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DesignOps Summit 2023 | 2022 | 2021 | 2020 | 2019 | 2018 | 2017
Enterprise UX 2023 | 2016 | 2015
Design at Scale 2022 | 2021
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Design in Product 2023
Advancing Research 2023 | 2022 | 2021 | 2020
Civic Design 2022 | 2021