Changing orgs and structures seem to be happening all the time. How does DesignOps respond to the need to change how we work?

In a case study of change management at Cigna / Evernorth Health, Amy Evans will walk through a use case of a new self-service operating model. From the beginning, Amy will share how they started change discussions, brainstormed on new models and launched a pilot process. She will also dive a little deeper into tactics that helped the team succeed in innovating the way the teams worked together.