In our fast-paced, attention-diverting world, swirling buzzwords compete for our time and our focus. We hypothesize that true productivity – creating outcomes and experiences that align with our mission, values, and goals – is about quality over quantity. And the way to achieve genuine quality is to prioritize humanity, especially in how we communicate. In our session, we challenge conventional wisdom by asserting that bringing the human side to communication is essential for achieving meaningful and sustainable success. We will take the audience through our tried and true best practices to craft effective Slack communications that lead to increased knowledge, improved application, and stronger team connections – with a dose of heart.