As Design Operations leaders, we are constantly playing a game of breadth verses depth. It can be easy to get caught diving deep into fire drills or one-off problems, and never having time to scale your efficient operations to the greater team.

In this talk, Cassandra will guide you through the process of defining and deploying an operational strategy. With this strategy, you will scale the impact of design operations without increasing the size of your program management team. She’ll provide tips on how to get buy in from your key stakeholders to ensure their investment and guarantee their adoption of your strategy as their own. With this practical toolset, you can define your operational vision, empower yourself and your partners to deploy it, and finally get yourself the bandwidth you’ve needed to be more strategic.