John Cutler focuses on the messy overlaps and patterns of product—The Beautiful Mess (the title of his newsletter). John currently supports product teams at Toast as Senior Director, Product Enablement. Before Toast, he interacted with diverse product teams and product leaders worldwide as a product evangelist and coach at Amplitude. Few people in the world have this kind of exposure, and if you follow John’s writing over the last couple of years, you can see the influence of this perspective. He has a background in product management and UX research, including B2B SaaS companies like Zendesk, Pendo, and AppFolio, and before that, B2C, ad-tech, banking, and media. John is a prolific (or some might say obsessive) writer, with almost a thousand posts spread across various newsletters, blogs, and Medium.