Shawna Hein is a civic tech leader who nerds out on how to organize and run teams to ensure psychological safety, feel empowered, and make the highest positive impact. In her current role as a design leader at Ad Hoc, LLC, she runs a team of folks working in collaboration with USDS to build VA.gov and ensure that overall design, research, and accessibility operations run smoothly.
Prior to her work with VA, she’s helped many folks across the public and private sector with research and design, including CMS, the United Nations, the FTC, Google, and Intuit. With multiple degrees related to Information Management, Computer Science and Sociology, Shawna brings a unique combination of skills to her work.
When she’s not working Shawna occasionally has time to read, garden and hike, but she’s mostly a lab assistant and robot making co-conspirator for her 7 year old son.