Civic Design 2021 Resource List

These resources come from multiple sources: some were cited by Civic Design 2021 speakers during their presentations, and others were mentioned by the conference’s attendees during each presentation. We hope this list will give you a strong sense of who and what influenced Civic Design in 2021.

Wednesday, December 8

Innovating With People: Unleashing the Potential of Civic Design

Resources mentioned in the presentation

• Du Gay, Pual. In Praise of Bureaucracy, SAGE Publications Ltd, 2000
• Stanford Legal Design Lab
• Service Design Network. Service Design Impact Report:  Public Sector, Netherlands Enterprise Agency, 2016
• Hassan, Zaid. The Social Labs Revolution, Berrett-Koehler Publishers, 2014
• Tulloch, Gord and Sarah Schulman. The Trampoline Effect,  2020
• I-Teams: The Teams and Funds Making Innovation Happen in Governments Around the World,  Nesta,  7 Jun. 2014
• Bason, Christian and Robert D. Austin. Design in the Public Sector:  Toward a Human Centered Model of Public Governance,  9 Jun. 2021
• Danish Design Center. Toolkit:  The Digital Ethics Compass. 2021
• Christiansen, Jasper. The MindLab Journey,  Denise Withers

Additional Resources (mentioned by the conference audience)

• Performance.Gov
• Bason, Christian. Design for Policy, Routledge, 2020

 

Leveraging Civic Design to Advance Equity and Rebuild Trust in the US Federal Government

Resources mentioned in the presentation

• The White House. Executive Order on Advancing Racial Equity and Support for Underserved Communities Through the Federal Government,  20 Jan. 2021
• Federal Customer Experience Initiative. Customer Journey:  Personal with an Intellectual Disability,  2021
• The White House. Study to Identify Methods to Assess Equity:  Report to the President, 2021
  

Additional Resources (mentioned by the conference audience)

• Young, Shalanda. “Meeting a Milestone of President Biden’s Whole-of-Government Equity Agenda,” The White House Briefing Room,  6 Aug. 2021
  
• Partnership for Public Service. IPA Talent Exchange Program.

 

Designing for Digital Inclusion in the Belgian Government

Resources mentioned in the presentation

• Mariën, Ilse and Périne Brotcorne. “Digital Inclusion Barometer (Baromètre de L’Inclusion Numérique,” Inclusion Numérique, Jun. 2020.
  (Note: Original only available in Dutch, French and German)
• Microsoft Design. “Microsoft Inclusive Design Toolkit,”
• VRT. “VRT Signs Charter for Digital Inclusion: Nine Commitments from the Digital Inclusion Charter,” VRT.be, 17 Sep. 2021.
• “ICT Usage in Households.” Statbel, 4 Feb. 2021,
• Digital Inclusion Brochure, Digital Open Belgium
  (Note: Original only available in French)

Additional Resources (mentioned by the conference audience)

• “Internet/Broadband Fact Sheet,” Pew Research Center,  7 Apr. 2021
• Australian Government, Content Strategy Guide, 2018
• Brown, Kyle. “Apply the Strangler Fit Application to Pattern Microservice Applications,” IBM Developer,  13 Feb. 2017

 

12 Months of COVID-19 Design and Digital Response with the British Columbia Government

Resources mentioned in the presentation

• McChrystal, Stanley. Team of Teams; New Rules of Engagement for a Complex World, Portfolio, 2015.
• Castells, Manuel. Communication Power. Oxford University Press, 2011
• Steuck, Wendy. “B.C.’s $10-million quarantine program seen as model for how to treat migrant workers,” The Globe and Mail, 15 Jul. 2020
• CBC News. “B.C. tree planters on track to plant 300 million trees, despite pandemic”, CBC BC, 13 Jul. 2020.
• Stewart-Weeks, Martin. “Can We Declare a Covid Dividend?” Public Purpose, 3 Apr. 2020
• The Exchange. “Evolution of the Exchange Lab”, BC Gov’t Exchange Lab, 23 Sept. 2021.
• The Exchange. “Ask Me Anything: Making Sense of the Inner Workings of Digital Delivery during COVID-19”, BC Gov’t Exchange Lab, 2 Mar. 2021
• Remacle, Heather-Lynn. “Harmonizing with the Noise: The Exchange in 2021”, Heather-Lynn Remacle, 26 Feb. 2021.
• Native Land Digital.

Additional Resources (mentioned by the conference audience)

• Edmonson, Amy. Teaming,  John Wiley & Sons, 2012

Public Policy for Jalisco’s Designers to Make Design Matter

Resources mentioned in the presentation

• Hill, Dan. Dark Matter and Trojan Horses: A Strategic Design Vocabulary, Strelka Press, 2014.
• Plataforma Activa de Diseño (Design Department’s main programme. “pad.jalisco” Instagram. 
• Emerge MX, Design Criticism Project, Kassim Vera, (Spanish)
• Archivo Jalisco Exhibition
• UNESCO International Fund for Cultural Diversity (IFCD) Open Call

 

Shifting Toward Community-Led Innovation in Local Government

Resources mentioned in the presentation

• 2021 Designed by Community Fellowship, NYC Opportunity, 22 Jan. 2021
• City of Philadelphia, Equitable Community Engagement Toolkit Newsletter
• NYC Service Design Studio One Pager
• Innovation@MCG, Montgomery County, MD

Additional Resources (mentioned by the conference audience)

• Costanza-Chock, Sasha. Design Justice. MIT Press, 2020.
• Escobar, Arturo. Designs for the Pluriverse:  Radical Interdependence, Autonomy and the Making of Worlds. Duke University Press Books, 2018.
• Design Justice Network
• Dick & Rick:  A Visual Primer for Social Impact Design,  Center for Urban Pedagogy
• Hooper, Emily. “The Hip-Hop Architecture Movement,”  Architect, 13 Jun. 2017
• Fricker, Miranda. Epistemic Injustice:  Power and the Ethics of Knowing,  Oxford Scholarship Online, 2007

 

Building and Sustaining Design in Government

Resources mentioned in the presentation

• Enhancing Innovation Capacity in City Government, OECD, 26 Oct. 2019
• Nudging Seniors to Claim Tax Savings, Bloomberg Cities Network, 22 Jan. 2021
• Baker, Chris. “How Some Handwriting Saved Syracuse Taxpayers $1.47M in 4 Months,” Syracuse.com, 29 Jan. 2019
• Schank, Hana. “Blight is Eating American Cities.” Fast Company,  10 Jun. 2019
• “How Human-Centered Design Helped Seattle Double Down on COVID Testing,” Bloomberg Cities, 1 Jul. 2020
• Paris Climate Adaptation, Urban Innovative Actions
• Dear Durham, Durham Expunction & Restoration Program, City of Durham
• Innovation Training, Bloomberg Cities Network
• Sioux Falls Office of Innovation and Technology
• Minneapolis Office of Performance & Innovation
• Baltimore Office of Performance & Innovation
• “European Alliance for Innovation opens a new office in Bratislava, Slovakia,” Slovak University of Technology, 13 Oct. 2020
  

Additional Resources (mentioned by the conference audience)

• Wang, Tricia. “Why Big Data Needs Thick Data,” Ethnography Matters,  20 Jan. 2016
• Cities 101 – Number of Local Governments, National League of Cities
• Civic Service Design Tools & Tactics, NYC Opportunity, 5 Feb. 2017

 

Thursday, December 9

Sparking a Service Excellence Mindset at a Government Agency

Resources mentioned in the presentation

• Goldstein, N., Martin, S., & Cialdini, R. B. (2015). The Small BIG. Adfo Books.
• Ridson, Chris and Patrick Quattlebaum. Orchestrating Experiences:  Collaborative Design for Complexity,  Rosenfeld Media 2018
• Sinek, Simon. The Infinite Game. Portfolio, 2019
• Reason, Ben, Lavroans Lovlie and Melvin Brand Flu. Service Design for Business: A Practical Guide to Optimizing the Customer Experience. Wiley, 2015.
• Rosenfeld, Louis. Redesign Must Die. Feb. 2014. Slideshare
• Ministry of Manpower. Recognizing our Lower-Wage Workers, Caring for Their Rest Needs, Co Lab, 2021.
• Service Design Network. Transforming Ministry of Manpower with Design and Data Hefen Wong – Singapore Ministry of Manpower, 2015. Slideshare
• Sosa, Manuel. “Design-Led Innovation in the Public Sector,” INSEAD Knowledge, 6 Jan. 2016
  
• Re-Design of Ministry Services Center, Service Design Lab. 2014
• Slater, Daniel. “Elements of Amazon’s Day 1 Culture,” Amazon Web Services

 

Practical People Skills for Building Trust on Teams and with Partners

Resources mentioned in the presentation

• “Understanding the Trust Equation:  Trusted Advisor.” Trusted Advisor Associates – Training, Workshops, Trust Education, 27 Apr. 2020.
• US Digital Service Mission and  Values

 

Civic Design at Scale: Introducing the Public Policy Layer Cake

Resources mentioned in the presentation

• Public Policy Lab. Public Policy Layer Cake, 2021
• “The Designer’s Weakness: Understanding the Role of Power.” Vimeo, The Greater Good Studio, 2018
• Mahzarin R. Banaji, and Anthony G. Greenwald. Blindspot: Hidden Biases of Good People, Delacorte Press, 2013
• Buzon, Darin. “Design Thinking is a Rebrand for White Supremacy,” Darin Buzon,  1 Mar. 2020
• Gao, Boyuan and Jahan Mantin. “How to Begin Designing for Diversity,” Project Inkblot and The Creative Independent, 18 Sep 2019
• Khandwala, Anoushka. “What Does it Mean to Decolonize Design?” AIGA Eye on Design,  5 Jun. 2019
• Tatum, Beverly Daniel. Why Are All the Black Kids Sitting Together in the Cafeteria?, Basic Books, 2017
• Williams, Lauren. “The Co-Constitutive Nature of Neoliberalism, Design, and Racism,” Sep. 2019

Additional Resources (mentioned by the conference audience)

• “Service Architecture: Aligning the Layers of Government,” The Centre for Citizen Experience,  25 Sept. 2014
  
• Zeiner, Adam. “Plotting Design Interventions as Points of System Leverage,” Design Institute for Health, 22 Oct. 2021
• Designing Usable Ballots, Center for Civic Design

 

Adopting a “Design By” Method

Resources mentioned in the presentation

• Noel, Lesley-Ann. Critical Alphabet, 4 Oct. 2020.
• HmntyCntrd.com.
• Creative Reaction Lab.
• Antiracism.work.
  Ahmed, Ansari. “Design’s Missing Others and Their Incommensurate Worlds,” Design in Crisis, Adam Nocekand Tony Fry. 2020.
• Thomas, David Dylan. Design for Cognitive Bias. A Book Apart, 2020.
• Akpem, Senongo. Cross-Cultural Design.  A Book Apart, 2020.
• Creative Reaction Lab. Equity-Centered Community Design Field Guide. Creative Reaction Lab.
• Kleiman, Sherryl and Martha A. Copp. Emotions and Fieldwork. Sage Publishing, 1993.
• Van Dernoot Lipsky, Laura and Connie Burk. Trauma Stewardship. Berrett-Koehler, 2009.
• Miller, William R. Listening Well:  The Art of Empathic Understanding.  Wipf and Stock, 2018.
• Young, Indi. Practical Empathy. Rosenfeld Media, 2015.
• Costanza-Chock, Sasha. Design Justice. MIT Press, 2020.
• Dawson McGinness, Tara and Hana Schank. Power to the Public:  The Promise of the Public Interest Technology. Princeton University Press, 2021.
• Weiss, Mitchell. We the Possibility:  Harnessing Public Entrepreneurship to Solve Our Most Urgent Problems. Harvard Business School, 2021.
• Wilson, Amy J. Empathy for Change:  How to Create a More Understanding World. New Degree Press, 2021.
• Vellani, Saleema and Amy J. Wilson. “Innovating Through Empathy to Thrive in a Divided World.” Forbes,  2 Feb. 2021.
• Harrell, Cyd. A Civic Technologist’s Practice Guide. Five Seven Five Books, 2020.
• Penzey Moog, Eva. Design for Safety. A Book Apart, 2021.
• Nguyen, Hanh Nguyen and Hung Thanh Dang. Adaption of “Participatory Method” in Design “for/with/by” the Poor Community in Tam Thanh, Quang Nam, Vietnam.  2020.
• Sullivan, Brian. The Design Studio Method. Routledge, 2017.
• Elizarova, Olga and Kimberly Dowd. “Participatory Design in Practice,” UX Magazine, 14 Dec. 2017,
• Simonsen, Jesper and Toni Robertson. Routledge International Handbook of Participatory Design,  Routledge, 2013.
• Wilson, Amy J. “Moving from Design for ➜ With ➜ By,” Empathy  for Change,  23 Apr. 2021
• Sahin, Nedret. “Design Justice, the More Equitable Sibling of Universal Design,” MadPow, 2021.
• Jones, Kenneth and Tema Okun. The Characteristics of White Supremacy Culture from Dismantling Racism: A Workbook for Social Change Groups. Dismantling Racism.org
• Bautista, Sharon. “De-Centering as  A Design Method:  Developing Proactive Approaches to Anti-Racism at Every Step of the Design Process.” IxDA21, 2 Feb. 2021.
• Krummeck, Katie, Eugene Korsunskiy and Gray Garmon. Reflections on Power and Privilege in Design:  A Letter from Three White Design Educators.  University of Texas at Austin, 2021.
• The Possibility Project.
• Dacanay, Honey. “Asking the Ultimate Awkward Question,” Honey Dacanay. 12 Jun. 2020
• Lordan, Grace, Teresa Almeida and Lindsay Kohler. “5 Practices to Make Your Hybrid Workplace Inclusive,” Harvard Business Review,  17 Aug. 2021
• “Research Through an Equity Lens: Q&A with Peter Nguyen and Jhacova Williams,” RAND Center to Advance Racial and Equity Policy
• Kontschieder, Verena. “Prototyping in Policy:  What For?” Stanford Law School,  22 Oct. 2018
• Project Inkblot. “How to Begin Designing for Diversity,” The Creative Independent,  18 Sep. 2019
• National Community Development Institute. “Sources of Power,” NCDI,   2020
• “Visualizing Health Equity:  One Size Does Not Fit All Infographic,” Robert Wood Johnson Foundation,  30 Jun. 2017

Additional Resources (mentioned by the conference audience)

• Vlaskovits, Patrick. “Henry Ford, Innovation and that “Faster Horse” Quote,” Harvard Business Review,  29 Aug. 2011
• Hoffer, Dave. “That “Henry Ford” Quote,” Dave Hoffer, 2 Aug. 2017
• National Equity Project
• Jackson, Liz. “Empathy Reifies Disability Stigmas.” Vimeo, IxDA, 2019
• Noel, Lesley-Ann. “Decolonizing Design Thinking,” The Conversation Factory

 

It Takes GRIT: Lessons from the Small, but Mighty World of Civic Usability Testing

Resources mentioned in the presentation

• O’Neil, Daniel X and the Smart Chicago Collaborative. The CUTGroup Book:  Finding Models for Community Engagement through Technology, 2019.

Additional Resources (mentioned by the conference audience)

• Sharon, Tomer. “43 Ways to Find Participants for Research,” Tomer Sharon, 3 Mar. 2018

 

RFPs Without Tears: Writing Inclusive RFPS that Don’t Scare Away Talent

Resources mentioned in the presentation

• Bellweather Agency’s Request For Proposals (RFP) Template, 2022
• Lessard, Emily. “RFP Template for 2022  – Request for Proposal Without Tears,” Bellwether Agency, 8 Dec. 2021
• Find RFP

Additional Resources (mentioned by the conference audience)

• 18F, De-Risking Guide
• Core Policy for Procurement, British Columbia

 

Pipeline to Civic Design

Resources mentioned in the presentation

• Zhuo, Julie. The Making of a Manager. Portfolio, 2019
• Holzwarth, Aline. “How to Actually Hire for Diversity,” Forbes, 18 Feb. 2021

Additional Resources (mentioned by the conference audience)

• “Americans and Digital Knowledge,” Pew Research Center, 9 Oct. 2019
  
• Civic Digital Fellowship

 

Friday, December 10

The Next 100 Years of Civic Design: How Might We Better Rise to Meet the Challenges of Today and Tomorrow?

Resources mentioned in the presentation

• “Two Loops:  How Systems Change.” Vimeo, The Berkana Institute, 16 Dec. 2010.
• UK Government Design Council. Systemic Design Report, 2021.
• Escobar, Arturo. Designs for the Pluriverse:  Radical Interdependence, Autonomy and the Making of Worlds. Duke University Press Books, 2018.
• Wahl, Daniel. Designing Regenerative Cultures, Triarchy Press, 2016
• Goodchild, Melanie. “Relational Systems Thinking,” Journal of Awareness-Based Systems Change,  Vol. 1 No. 1, 2021.
• Jones, Peter H. Contexts of Co-Creation:  Designing with System Stakeholders, 2018

Additional Resources (mentioned by the conference audience)

• Brush, Jason. “How Design Contributes to Toxic Individualism, and What Can Be Done About It,” UX Collective, 22 Sep. 2020
• Robinson, Carrie. “Hospicing the Old,”  The Farewell Fund,  11 Jan. 2019
• First Peoples Principles of Learning, First Nations Education Steering Committee
• Solnit, Rebecca. A Paradise Built in Hell:  The Extraordinary Communities that Arise in Disaster, Viking Audit, 2009
• Transition Design Seminar 2021 Resources

 

Trauma-Responsive Design: Reimagining the Future of Design Now

Resources mentioned in the presentation

• Hirsch, Tad. Practicing Without a License: Design Research as Psychotherapy. 2020 CHI Conference on Human Factors in Computing Systems, Association for Computing Machinery, 21 Apr. 2020,
• Center for Disease Control and Prevention. 6 Guiding Principles to a Trauma-Informed Approach, Center for Preparedness and Response,  17 Sept. 2020,
• Linklater, Renee. Decolonizing Trauma Work: Indigenous Stories and Strategies. Fernwood Publishing, 2014.
• Klein, Ezra. “This Conversation Will Change How You Think About Trauma,” The Ezra Klein Show, The New York Times, 24 Aug. 2021
• Rivera, Monique. Land Acknowledgement, Social Workers Who Design,
• Zaki, Jamil. “How the Trauma of the Pandemic Can Inspire Personal Growth,” The Washington Post,  1 Jun. 2020
• McKercher, Kelly Ann. “Who cares? Introducing a Model of Care for Co-design,” LinkedIn Pulse,  24 Jan. 2021
• Dietkus, Rachael, Morgan Cataldo and Tad Hirsch. “Practicing Without a License,” This is HCD,  26 Nov. 2021

Additional Resources (mentioned by the conference audience)

• SAMHSA’s Trauma and Justice Strategic Initiative. SAMSHA’s Concept of Trauma and Guidance for a Trauma-Informed Approach,  2014
• Qualitative Research at Code for America,  Code for America, 2020
• Civilla.Org
• Hoffer, Dave. “Design and Long-Term Thinking,” UX Collective, 28 Oct. 2021
• ChibByDesign
• “Positive Deviance,” Better Evaluation

 

Radical Participatory Design: Decolonizing Participatory Design Processes

Resources mentioned in the presentation

• Udoewa, Victor and et al. “Helping the Next 4 Billion Go Online Part II: Prototyping Solutions for Digital Literacy Education,” International Journal for Service Learning in Engineering, 23 Oct. 2016
• Udoewa, Victor and et al. “Helping the Next 4 Billion Go Online Part II: Prototyping Solutions for Digital Literacy Education,” International Journal for Service Learning in Engineering, 30 May 2017
• Udoewa, Victor. “Radical Participatory Design.” Artifact: Journal of Design Practice. In Submission.
• Udoewa, Victor. “Redesign of a Service-learning Social Entrepreneurship Program for High School Students,” International Journal for Service Learning in Engineering, 30 Oct. 2018
• Costanza-Chock, Sasha. Design Justice: towards an intersectional feminist framework for design theory and practice,” Design Research Society, 2018.
• Costanza-Chock, Sasha. Design Justice. MIT Press, 2020.
• Assil, R., Kim, M., & Waheed, S. “An Introduction to Research Justice,” Data Center Research for Justice, 2015.
• McKercher, Kelly Ann. Beyond Sticky Notes. Thorpe-Bowker Identifier Services Australia, 2020
• Creative Reaction Lab.
• Noel, Lesley-Ann. Critical Alphabet, 4 Oct. 2020.
• Design Justice.Org. Design Justice Network Principles.
• Additional References provided by Victor Odoewa

Additional Resources (mentioned by the conference audience)

• Whiteness at Work
• Design Council, Design For Planet
• Participatory City
• Designing for Good, Aquent

 

Disasters and the 21st Century

Resources mentioned in the presentation

• US Forest Service Fire Suppression, Ten AM Rule
• US Forest Service. Sustainability and Wildland Fire, United States Department of Agriculture, 2017 
• Solnit, Rebecca. A Paradise Built in Hell:  The Extraordinary Communities that Arise in Disaster, Viking Audit, 2009

Additional Resources (mentioned by the conference audience)

• Solnit, Rebecca. Savage Dreams, University of California Press, 2014
• Fink, Sheri. Five Days at Memorial:  Life and Death in a Storm-Ravaged  Hospital,  Atlantic Books, 2013
• International Association of Emergency Managers
• Vigneaux, Gregory. “Organizations as Complex Adaptive Systems:  Insights for Managing Emergencies,” Gregory Vigneaux, 7 Nov. 2021
• Kimmelman, Michael. “What Does It Mean to Save a Neighborhood,” The New York Times,  2 Dec 2021

 

Anticipating Risk, Regulating Tech: A Playbook for Ethical Technology Governance

Resources mentioned in the presentation

• Playbook for Ethical Technology Governance, Institute for the Future, 2021
• Taylor, Astra. Democracy May Not Exist, But We’ll Miss It When It’s Gone. Metropolitan Books, 2019
• “Anticipatory Governance,” Sustainability Outlook Scenario Perspectives 2009-2020,  Institute for the Future, 2009

Additional Resources (mentioned by the conference audience)

• EthicalOS
• Responsible Tech Playbook. Thoughtworks, 2021
• Wylie, Bianca. “Urbanism Fall Lecture Series,” MIT Webcast, 1 Dec. 2021
• Clarke, Lee. Mission Improbable, The University of Chicago Press, 1999
• Eveleth, Rose. Flash Forward Podcast, 2021

 

Reflect and Chart Forward

Additional Resources (mentioned by the conference audience)

• The Maintainers Movement
• Procurement Cartoons and Comics, Cartoonstock
• Digital Citizen Advisor, Toronto
• Service Canada Labs, Government of Canada
• Technologists for the Public Good

 

Civic Design Book Thread

Additional Resources (mentioned by the conference audience)

• McGuinness, Tara Dawson and Hana Schank. Power to the Public:  The Promise of Public Interest Technology, Princeton University Press, 2021
• Herd, Pamela and Donald P. Moynihan. Administrative Burden:  Policymaking by Other Means,  Russell Sage Foundation, 2018
• Scott, James C. Seeing Like a State.  Yale University Press, 1999
• Noveck, Beth Simone. Solving Public Problems. Yale University Press, 2021
• Greenway, Andrew, et al. Digital Transformation at Scale. London Publishing Partnership, 2021
• Greenway, Andrew. Digital Transformation at Scale: Why the Strategy is the Delivery. London Publishing Partnership, 2018
• Heath, Dan. Switch:  How to Change Things When Change is Hard, Currency, 2010
• Ertel, Chris. Moments of Impact,  Simon & Schuster, 2014
• Parker, Priya. The Art of Gathering:  How We Meet and Why it Matters, Riverhead Books, 2020
• Edmonson, Amy. Teaming, John Wiley & Sons, 2012
• Young, Indi. Practical Empathy,  Rosenfeld Media, 2015
• Sijuwade, Amber Croyle. “A New Master’s House:  The Architect Decolonising Nigerian Design,” Aljazeera,  10 Aug 2020
• Knafo, Saki. “Yemenis in Brooklyn Reclaim High-End Coffee,” The New York Times,  13 Nov. 2021
• Clear, James. Atomic Habits,  Avery, 2018
• Schein, Edgar H. Helping:  How to Offer, Give, and Receive Help,  Berrett-Koehler Publishers, 2011
• Schein, Edgar H. Humble Consulting:  How to Provide Real Help Faster, ReadHowYouWant, 2016
• Schein, Edgar H. Humble Inquiry:  The Gentle Art of Asking Instead of Telling,  Berrett-Koehler Publishers, 2021
• Jaffe, Harry S. and Tom Sherwood. Dream City:  Race, Power and the Decline of Washington, D.C.,  Argo Navis
• Smigielski, Elysa. “Fellowship Panel:  Shifting Away from Practitioner-Centered toward Community-Lead,” SDN New York Chapter, 14 Jun. 2021
• Davidson, Steph. “Anowa Quarcoo leads a passionate group that’s using technology to make Toronto a better — and fairer — place to live.],” Toronto Star, 5 Dec. 2021
• Godin, Seth. What To Do When It’s Your Turn (and It’s Always Your Turn),  Do You Zoom, 2015
• Brown, Brené. Dare to Lead, Random House, 2018.
• Horn, Kanieti:io. Telling Our Twisted Histories, CBC Podcasts, 20 Oct. 2021