Announcing The User Experience Team of One (2nd edition)!

New Book: The Right Way To Select Technology

09/12/2017

I quit my career as a IA consultant because I got tired. It wore me out to hear clients gripe about their technology. How, say, SharePoint made it impossible for them to improve the customer experience. I felt bad for them. And even worse for their customers. Because once company picks its software, good bloody luck changing it.

Book cover image for The Right Way To Select TechnologyThat’s why I’m so happy to get our newest book—The Right Way To Select Technology—out into the world. Organizations must stop falling for marketing pitches and buying the wrong technology. And stop wasting time and money. And I can’t think of better authors to tackle this than Tony Byrne and Jarrod Gingras. Their firm, Real Story Group, has been evaluating software for 16 years. They’re renowned for being technology-agnostic and fiercely independent.

If you’re helping to choose technology for your organization, Tony and Jarrod’s book will help you make good choices. You’ll also negotiate better deals and make your users happy. It’s short, witty, and available today here at Rosenfeld Media or via Amazon. I hope you enjoy it!