The User Experience Team of One
A Research and Design Survival Guide
Published: July 9, 2013
by Leah Buley
Leah Buley was instrumental in opening my eyes to a more effective approach to UX design. Her lightweight, practical, and collaborative approach not only molds a better user experience but also helps to engage and educate non-UX colleagues."
—Paul Boag, host of the Boagworld Web Design Podcast
The User Experience Team of One prescribes a range of approaches that have big impact and take less time and fewer resources than the standard lineup of UX deliverables. Whether you want to cross over into user experience or you're a seasoned practitioner trying to drag your organization forward, this book gives you tools and insight for doing more with less.
“The User Experience Team of One” Blog
What do you know, what don’t you know, and how are you going to learn it? A learning plan sounds like a formal concept, but really it’s just about taking the time to ask yourself where the gaps are in your current understanding of users’ needs and experiences, and how you can fill in that …
What is our vision for the ideal user experience, and what do we need to focus on to bring that unique experience to life? There is a special moment that’s just right for a strategy workshop, and it’s early in the process before design has been kicked off. It’s the time when optimism and interest …
An opportunity workshop is a way to quickly assess what work needs to be done to improve the user experience, what’s highest priority from a business perspective, and what will have the most impact from a user perspective. Use an opportunity workshop when you find yourself having general discussions about the need for an improved …
A project brief helps you get aligned on expected outcomes for a user-centered design project. Often, when a project is beginning, everyone involved has distinct ideas for what the right outcome looks like. In team discussions, it’s possible for people to express their point of view and think they’re all saying the same thing, but actually …
A listening tour helps you learn what your team’s priorities are, and how much awareness and support for UX currently exists. Especially for teams of one, knowing the priorities of others will help you identify where there are opportunities and problems to solve, and where user-centered design practices might be a good fit. A listening …