Sara Asche Anderson leads Experience Design & Research at Best Buy for customer-facing experiences that span strategic initiatives, service design and digital product design. Her focus on understanding people’s needs and designing experiences for them has spanned 20 years within the retail and banking industries. The focus of her current role is on empowering teams, striving for organizational effectiveness and fostering customer-obsessed mindsets – all in service of providing an unmatched customer experience.
Sara Asche Anderson
Sessions by Speaker
Theme 4: DiscussionThursday, September 3, 2020 | 11:10am - 11:35am PDT
Not Your Ordinary Re-Brand: Design’s Path to Driving Customer Obsession at Best BuyThursday, September 3, 2020 | 10:00am - 10:25am PDT