Session notes: Theme 3 Discussion

How agency designers can “jump on-site” while remote aka dancing at a distance

Seamus: It’s a challenge to replicate the energy online. Perhaps there are asynchronous cues we can explore. Or hand gestures and dancing on video.

On preserving enterprise and agency cultures

Melinda: code-switching/speaking different languages depending on whom you’re connecting with. Speak in your native tongue then move into the other culture’s language to be better understood. The ultimate compliment is when people can’t tell whether you’re from an agency or an internal employee.

Dealing with toxicity internally vs as an outsider

Darian: It’s tough either way, but when you’re internal there’s more of a possibility o come together and discuss. As an external, at least the relationship will end at some point. In either case, find support.

Living by your values

Shahrzad: Show up, solve important problems, and create partnerships. Own and leverage the smallness of your role to create more impact.