Andrew has over 25 years of experience in user experience research, strategy, and design. He joined ZS in 2017 as a User Experience Lead in the San Francisco office leading the UX team on the West Coast focusing on UX Strategy and Design.
Andrew is a seasoned UX leader with more than 20 years of large-scale online user experience strategy, research and design experience. He has also led Service Design initiatives with digital touch points as part of organizational change and transformation projects.
Andrew has worked with a number of agencies and organizations in the last 20 years with many companies spanning multiple industries. Prior to joining ZS, Andrew worked with W2O Group, RazorFish, ThoughtWorks, NativeX, Space150, Carmichael Lynch and Azul 7.