Research After UX

Moving the research function out from UX can transform how insights influence product-making in an organization. In this talk, Nalini explains how and why she led this shift for her team at Salesforce, as well as the move’s effect on their work and impact. Nalini will also share lessons learned in the process – “the how to’s” and the “absolutely how not to’s” – that may inspire and guide leaders and individual contributors alike.