George Zhang
Director of UX Research, Course Hero

George Zhang is the Director of UX Research at Course Hero (an Edtech unicorn) on a mission to help students graduate confident and prepared. He spent four years at Uber as a senior research manager, responsible for a big team, overseeing key areas including drivers, vehicle solutions, new mobility, safety, trust, privacy, accessibility, customer support, quantitative research and internal tools. Prior to it, he had spent almost a decade at Google to craft web search experience for worldwide users. He obtained a PhD in industrial and organizational psychology in China, and had led UX research at Lenovo, Intel and Google China before being relocated to the United States in 2010. He likes reading, hiking, traveling, advising, and mentoring during his spare times.

Sessions by Speaker
UX Research Excellence Framework
Thursday, March 11, 2021 | 9:10am - 9:45am PST