In large companies, we are seduced by OKRs, and, in general, growth. And it seems that to be “on the business side” researchers need to speak the same language, have the mindset that, to be strategic, you need to shoot for sales or growth. Although we agree that companies should have profits, for us this is a result, not a purpose. And, speaking of purpose, there is another kind of impact: research provides context and must be able to question the organization and its limits. This is the B-side of research impact.
Attend our next conference, Design at Scale, June 9-11, 2021!