Jessica (Jess) Norris is a Design Ops Lead from Sydney, Australia who uses her experience in Product & Service design across the public and private sector to ‘Design for designers’. Jess currently works at Atlassian in the Design hub team, focusing on Design Enablement. Jess is a firm believer in being 100% yourself and the value of vulnerability and honesty. When she’s not at work you’ll find Jess in her overalls sewing, baking cakes, playing with her two cats or doing Crossfit (when she can work up the motivation!).