Courtney Kaplan
Leadership Coach and Design Ops Leader

Courtney started the Design Operations discipline at Facebook in 2013 to support the rapidly growing product design teams. Her team was responsible for product design operations as well as launching initiatives to drive stronger teams and better products. Before Facebook, Courtney was a principal at Hot Studio, a full service experience design company with over 80 employees in New York and San Francisco. Clients ranged from fortune 500 companies to startups and community organizations, implementing a people-centered approach with our work.In 2013, Courtney founded Iconic Leadership Coaching,offering transformational coaching for the design minded. She works with clients to create authentic leadership, better results, and a happier life. Courtney teaches and runs team workshops regularly in addition to 1:1 coaching with clients from Meta, Google, Apple, Dropbox, Slack, and more.