Stepping Into the Void: Establishing a Design Ops Team from Scratch [Sponsor Session] with Indra Klavins, Director, Design Operations at Verizon

Opener: The Other L Word with Kat Vellos, Principal, Kat Vellos Design & Consulting

Theme 1: The Resilient DesignOps Team of One

Leveling-Up: A Single-Player’s Guide to the DesignOps Team-of-One with Jackie Ajoux, UX Program Manager, Electronic Arts (EA)

Practice What You Preach with Michelle Morrison Design Operations Manager, Dropbox

Collaborative Wireframing for Creating Team Alignment and Shipping Better Products [Sponsor Session] with Lena Shenkarenko, Horizontal Product Marketing Lead at Miro

How to Use Wireframes to Improve Team Communication and Participation [Sponsor Session] with Leon Barnard Head of Design Education at Balsamiq

Introduction to Handrail’s Research Management Platform [Sponsor Session] with Sean McKay CEO and Founder at Handrail

Not Black Enough to be White with Dean Broadley Founder, Designing Humans

How to Build and Scale Team Safety with Alla Weinberg CEO, Workplace Relationship Expert, Spoke & Wheel

Best Practice Design Workflows with Zeplin [Sponsor Session] with June Cho, Developer Evangelist at Zeplin, Shai Mishali, iOS Tech Lead at Gett, and Collin Scott, User Experience Designer at WebMD

Make Your Teamwork Resilient [Sponsor Session] with Emilia Åström Learning Experience Lead at MURAL

Simplifying the Designer-Developer Communication [Sponsor Session] with Yuga Koda, CEO at UXPin

The Science of Creativity for DesignOps with Dr. Karl Jeffries, Founder, DrKarlKJeffries.com

Getting in Flow with Your Team with Ruzanna Rozman, Senior Product Designer, Procter & Gamble

Showing the Value of DesignOps by Not Having a DesignOps Team with Benjamin Real Design & UX Director, BBVA Mexico

Introduction to MURAL [Sponsor Session] with Daniela Ruiz, Team Enablement Specialist at MURAL

Stepping Into the Void: Being a Member of the Design Ops Team [Sponsor Session] with Indra Klavins, Director, Design Operations at Verizon

Opener: Past, Present, and Future—Closing the Racial Divide in Design Teams with Vincent Brathwaite, Design Leader, Speaker, and Educator

Theme 2: The Resilient DesignOps Team

Creating Consistency Through Constant Change with Maggie Dieringer, Design Operations Lead, Uber Eats

Design Staffing for Impact with Patrick Commarford, Design Principal, IBM

How DesignOps Helped Enable Wall Street to Work Remotely [Sponsor Session] with Ali Jeffery Manager, UX Framework at Bloomberg LP and Sheri Chudow, UX Consistency Rep at Bloomberg LP

Best Practices to Manage Design & Research Stakeholders [Sponsor Session] with Eduardo Gomez, Ruiz UX Researcher at Miro

How to Use Wireframes to Improve Team Communication and Participation [Sponsor Session] with Leon Barnard, Head of Design Education at Balsamiq

DesignOps + KPIs = Measure your Impact! with Patrizia Bertini, iXD Design Operations Lead, Intuit

How to Maximize the Impact of Content Design with Jonathon Colman, Senior Design Manager, Intercom

Best Practice Design Workflows with Zeplin [Sponsor Session] with June Cho, Developer Evangelist at Zeplin, Shai Mishali, iOS Tech Lead at Gett, and Collin Scott, User Experience Designer at WebMD

Make Your Remote Workshops More Inclusive with frog Design [Sponsor Session] with Linda Quarles, Director, Strategy + Organization Design at frog Design

How Your Distributed Teams Can Collaborate to Analyze Data from User Research [Sponsor Session] with Sean McKay, CEO and Founder at Handrail

Team Resiliency Through a Pandemic with Ariba Jahan, Director of Innovation, Ad Council

Designing Distributed: Leading Doist’s Fully Remote Design Team in Six Countries with Ana Ferreira, Head of Design, Doist

Operating with Purpose with Allison Sanders, Senior Program Manager, Mailchimp

Introduction to MURAL [Sponsor Session] with Daniel Miceli, Team Enablement Specialist at MURAL

Designing a Contact Tracing App for Universal Access [Sponsor Session] with Alex Hurworth, Volunteer at Tech:NYC, Bonnie John, Volunteer at Tech:NYC, Fahd Arshad, Volunteer at Tech:NYC, and Antoine Marin, Senior Product Designer at NearForm

Opener: Chief of Staff–An unexpected journey with Lisa Gironda, Chief of Staff, Consultant

Theme 3: The Resilient DesignOps Organization

AccessibilityOps for All with Suzan Bednarz, Senior Manager, Design Operations, Cigna and Hilary Sunderland Design Operations Advisor, Cigna

From Insights to Action: Driving Business Values through DesignOps with Melissa Tsang, Lead Design Program Manager, Salesforce

How to Use Wireframes to Improve Team Communication and Participation [Sponsor Session] with Leon Barnard Head of Design Education at Balsamiq

Automatization for Large Enterprise Teams with Farid Sabitov, Senior Experience Designer, EPAM Systems

The Importance of Accessible Design Systems with Sheri Byrne-Haber, VMWare

Virtual Meeting Facilitation Essentials [Sponsor Session] with Lindsey Eatough, Associate Director of Enterprise Transformation at MURAL and Lee Duncan, Enterprise Design Sprint Leader at IBM

Silver Linings: What DesignOps Learned in the Shift to WFH [Sponsor Session] with Ash Brown, Team Lead, UX Enterprise Products at Bloomberg LP

Two Sides of the DesignOps Coin: Teams Ops and Product Ops with John Calhoun, Director of UX Product Operations, Salesforce and Rachel Posman, Director of UX Team Operations, Salesforce

The Future of DesignOps with Dave Malouf, Sr. Director of Strategy & Operations Design, Northwestern Mutual, Adrienne Allnutt, Director of Design & Research Operations, LinkedIn, Jon Fukuda, Co-founder, Limina.co, and Dominique Ward, Design Operations Lead, Atlassian