Patrizia is the International DesignOps Lead at Intuit where she is responsible for both research and design operations across 7 globally distributed teams: she plays a key role in harmonizing processes and tools, increasing efficiencies, and building a OneTeam mentality across all teams .

Patrizia has developed her approach to design and DesignOps through 20 years of international experience in usability, accessibility, web design, design management and user research. With a background in academic and industrial research leading international teams, Patrizia has been known for her pioneering work in web accessibility, design facilitation with LEGO Serious Play, and co-creation.