Melissa Tsang leads collaborative design initiatives across Salesforce UX, Product and Engineering. Melissa’s cross-sector career working with people and products across industries, and cultural experiences spanning six continents, has shaped her global perspective on the business value of design. She has designed and taught curricula in Human-centered Service Design, Business Design, Design Thinking, and Lean Innovation for IDEO and UC Berkeley. Melissa holds an MBA from the UC Berkeley Haas School of Business specializing in Entrepreneurship and Innovation, and received the “Beyond Yourself” leadership award for her social sector impact. She is a Myers-Briggs ENPF and Systems Thinking is her superpower.