Podcast: Maximizing the Impact of Content Design with Jonathon Colman

September 28, 2020

The Rosenfeld Review Podcast (Rosenfeld Media) · Maximizing the Impact of Content Design with Jonathon Colman

 

Jonathon Colman, Senior Design Manager at Intercom and DesignOps Summit 2020 speaker joins Lou to discuss the challenges of developing content operations (and, sure, let’s go there: ContentOps). Should ContentOps stand alone, or be situated as part of a larger DesignOps team? Jonathon also shares how his team sets consistent expectations and defines success metrics across for designers of all stripes, whether they focus on content, product, research, or design roles.