Attend
Why Design at Scale?
Why Rosenfeld Media?
Program
Day 1
Day 2
Day 3
Workshops
Themes
Speakers
Sponsor
Digital Swag Bag
FAQ
On Demand
Log In
(Remote) Service Design: A Transformation Case Study (Alana Washington): readings and other resources
Resources mentioned in the presentation
β
The 8-Step Process for Leading Change
,β
Kotter Inc.
, 2020
Stay informed with updates about the conference