Lada Gorlenko
Senior Director of Research at MURAL

Lada Gorlenko is an enterprise veteran with expertise in UX and Organizational Design. She ran customer research programs for the European Commission, British Telecom, IBM, and Microsoft, and owns a leadership development firm that coaches on customer-focused innovation. Lada works on adapting classic UX techniques to the B2B context, to help design products and services for complex organizations, not just individuals.

Sessions by Speaker
Theme 3 Intro
Friday, June 10, 2022 | 8:10am - 8:15am PT
Theme 2 Intro
Thursday, June 9, 2022 | 8:10am - 8:15am PT