Aaron Stienstra is a Senior Design Strategist with the Office of Customer Experience at the U.S. General Services Administration. He is currently on an extended assignment with the Office of Management and Budget, where he’s a design lead with the Federal Customer Experience team, and he supports the Equity Learning Community to implement the Biden Administration’s Equity Executive Order. Before joining GSA, Aaron was a Human Innovation Fellow and Designer with the Lab at the Office of Personnel Management, where he did extensive human-centered design work with the U.S. Department of Veterans Affairs. Before starting his Federal service, Aaron operated an independent design practice and was the Design Director at a consulting firm serving the legal industry.