Marvin

Marvin is a new way for product teams, consultants, startups, and researchers to conduct, organize and analyze user interviews. Built on top of Zoom and telephony technology, Marvin incorporates real-time annotations and insights, creates a repository of all user interview data, and makes it dead simple for your wider team to access, collaborate and share. Just imagine all your user knowledge in one single place, elevating the voice of the customer by turning qualitative data into usable information.

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Designers are not just interested in research; they’re the driving force in today’s research landscape. In this workshop, Hannah Hudson, Director of Design and Research at Twilio, and Prayag Narula, CEO & Co-Founder of Marvin, will discuss how good design is a competitive advantage and can impact the customer experience when research is done often and well by everyone on the team. Learn how design teams can use the tools and methodologies of trained researchers so the whole company can get the maximum impact from the investment in design.

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Research is about meeting users where they are. But what if we’re building products for customers who don’t spend their lives on Zoom and Google calendar? How do you reach users who are hard to reach in the post-pandemic world? Join Prayag Narula, CEO & CO-Founder of Marvin, and Abhinav Krishna, Design Manager at Razorpay, the $7.5 Billion fintech behemoth, as they discuss how Razorpay is operationalizing user research at scale in the Indian SMB sector and applying it to their product design process.

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Designers are not just interested in research; they’re the driving force in today’s research landscape. In this workshop, Hannah Hudson, Director of Design and Research at Twilio, and Prayag Narula, CEO & Co-Founder of Marvin, will discuss how good design is a competitive advantage and can impact the customer experience when research is done often and well by everyone on the team. Learn how design teams can use the tools and methodologies of trained researchers so the whole company can get the maximum impact from the investment in design.