Meet Lucy Denton, Head of Design and Research at Dovetail

We are lucky to have so many wonderful sponsors of this year’s Advancing Research conference–and we thought you might like to get to know them better! We’ve asked all of them some questions that get at the heart of why they’re passionate about user research and ResearchOps, what it’s like to work with them, and what makes their products and services special to research professionals.

Rosenfeld Media: Why are you sponsoring this year’s Advancing Research?

Lucy Denton:

At Dovetail, we research researchers! Our mission is to enable teams to make better decisions through deep customer understanding, and we’re so excited to connect with others who are as passionate about the research craft as we are. We’ve got loads of tips, tricks, spicy takes, and best practices to share. We hope you’ll join the discussion with us.

Rosenfeld Media: What excites you about research and/or research operations?

Lucy Denton:

We’re seeing a trend of more companies realizing the impact customer research can have on building products and services that solve real customer problems. From changes to the user interface, to driving company strategies – research is making strides. With this investment comes a number of challenges for how we execute research at scale. We’re so excited to play a part in helping the research craft and operations grow.

Rosenfeld Media: What types of value and benefits do you/your product bring to the practice and our community?

Lucy Denton:

Dovetail is the industry-leading solution for flexible mixed-methods analysis, enabling researchers to go from raw data to insights in minutes, not hours. With advanced transcription, tagging, and synthesis tools, researchers can speed up their workflow, collaborate effortlessly, and efficiently deliver actionable customer insights to their team. Organizations can democratize customer understanding by having one place where all their findings are easily accessible and searchable to distill compelling stories throughout the company. You can also make connections between participants, data, and insights. Dovetail truly makes your end-to-end research journey faster, more collaborative, flexible, and impactful.

Rosenfeld Media: What else should our community know about you?

Lucy Denton:

In January we announced our $63M USD Series A, alongside exciting product releases including more integrations, first-class support for files of all types, and custom views of notes, highlights, and insights displayed as a grid, table, list, board, or canvas! Keep updated with our public roadmap to see how we are continuously evolving our products. We’ve also opened up an office in San Francisco and are expanding our global community through our Slack, virtual events, and in-person meetups that you should check out!

View Dovetail’s sponsor page for their scheduled sponsor activity sessions and more.